/* ==========================================================================
   SolTech247 Support Portal — stylesheet
   To rebrand: change --brand and --accent below. Nothing else needs editing.
   ========================================================================== */

:root{
  /* ---- BRAND COLOURS (edit these two to match your logo) ---- */
  --brand:        #0B63E5;
  --brand-dark:   #0847A8;
  --brand-soft:   #E8F1FE;
  --accent:       #FF7A2F;
  --accent-soft:  #FFF1E8;

  /* ---- Neutrals ---- */
  --ink:          #0E1B2C;
  --ink-2:        #23364F;
  --muted:        #5E7085;
  --muted-2:      #8496A9;
  --line:         #E3EAF2;
  --line-2:       #D3DEEA;
  --bg:           #FFFFFF;
  --bg-soft:      #F5F8FC;
  --bg-deep:      #0E1B2C;

  --ok:           #12A87A;
  --warn:         #E8A33D;
  --danger:       #E0455A;

  --r-s: 10px;
  --r-m: 16px;
  --r-l: 24px;

  --shadow-s: 0 2px 10px rgba(14,27,44,.05);
  --shadow-m: 0 10px 30px rgba(14,27,44,.08);
  --shadow-l: 0 24px 60px rgba(14,27,44,.12);

  --shell: 1180px;
  --gut:   22px;

  --head: 'Poppins', system-ui, -apple-system, sans-serif;
  --body: 'Inter', system-ui, -apple-system, sans-serif;
  --mono: 'JetBrains Mono', ui-monospace, 'SF Mono', monospace;
}

*,*::before,*::after{ box-sizing:border-box; }
html{ scroll-behavior:smooth; scroll-padding-top:96px; -webkit-text-size-adjust:100%; }
body{
  margin:0; background:var(--bg); color:var(--ink);
  font-family:var(--body); font-size:16px; line-height:1.68;
  -webkit-font-smoothing:antialiased; overflow-x:hidden;
}
img{ max-width:100%; display:block; }
a{ color:inherit; text-decoration:none; }
button{ font:inherit; color:inherit; cursor:pointer; border:0; background:none; }
input,select,textarea{ font:inherit; color:var(--ink); }
:focus-visible{ outline:3px solid var(--brand); outline-offset:2px; border-radius:4px; }

/* ---------- Layout ---------- */
.shell{ width:100%; max-width:var(--shell); margin-inline:auto; padding-inline:var(--gut); }
.band{ padding:90px 0; }
.band--tight{ padding:62px 0; }
.band--soft{ background:var(--bg-soft); }
.band--deep{ background:var(--bg-deep); color:#fff; }

/* ---------- Typography ---------- */
h1,h2,h3,h4{ font-family:var(--head); font-weight:600; line-height:1.22; letter-spacing:-.02em; margin:0; color:var(--ink); }
.h-xl{ font-size:clamp(2.1rem, 4.6vw, 3.35rem); line-height:1.14; }
.h-lg{ font-size:clamp(1.65rem, 3.1vw, 2.4rem); }
.h-md{ font-size:clamp(1.15rem, 2vw, 1.42rem); }

.eyebrow{
  display:inline-flex; align-items:center; gap:8px;
  font-family:var(--head); font-size:12.5px; font-weight:600;
  letter-spacing:.14em; text-transform:uppercase; color:var(--brand);
  margin:0 0 14px;
}
.eyebrow::after{ content:"\25C8"; font-size:11px; opacity:.7; }
.band--deep .eyebrow{ color:#7FB0FF; }

.lede{ color:var(--muted); font-size:clamp(1rem,1.25vw,1.08rem); max-width:64ch; margin:14px 0 0; }
.band--deep .lede{ color:#B4C4D8; }
.head{ max-width:740px; margin-bottom:46px; }
.head--center{ margin-inline:auto; text-align:center; }
.head--center .eyebrow{ justify-content:center; }
.head--center .lede{ margin-inline:auto; }

/* ---------- Buttons ---------- */
.btn{
  display:inline-flex; align-items:center; justify-content:center; gap:9px;
  padding:14px 26px; border-radius:100px; font-family:var(--head);
  font-weight:600; font-size:14.5px; border:2px solid transparent;
  transition:transform .18s ease, box-shadow .18s ease, background .18s ease, border-color .18s ease, color .18s ease;
  white-space:nowrap; text-align:center;
}
.btn:hover{ transform:translateY(-2px); }
.btn-primary{ background:var(--brand); color:#fff; box-shadow:0 8px 22px rgba(11,99,229,.28); }
.btn-primary:hover{ background:var(--brand-dark); box-shadow:0 12px 28px rgba(11,99,229,.36); }
.btn-accent{ background:var(--accent); color:#fff; box-shadow:0 8px 22px rgba(255,122,47,.3); }
.btn-accent:hover{ background:#EC6A1F; }
.btn-outline{ border-color:var(--line-2); color:var(--ink); background:#fff; }
.btn-outline:hover{ border-color:var(--brand); color:var(--brand); }
.band--deep .btn-outline{ background:transparent; border-color:rgba(255,255,255,.28); color:#fff; }
.band--deep .btn-outline:hover{ border-color:#fff; }
.btn-sm{ padding:10px 20px; font-size:13.5px; }
.btn-block{ width:100%; }
.btn-row{ display:flex; flex-wrap:wrap; gap:12px; margin-top:30px; }
.btn-row--center{ justify-content:center; }

/* ---------- Header ---------- */
.topbar{ background:var(--bg-deep); color:#C7D5E5; font-size:13px; }
.topbar-in{ display:flex; align-items:center; justify-content:space-between; gap:16px; padding:9px 0; flex-wrap:wrap; }
.topbar a{ color:#C7D5E5; transition:color .16s ease; }
.topbar a:hover{ color:#fff; }
.topbar-links{ display:flex; gap:20px; align-items:center; flex-wrap:wrap; }
.topbar-links span{ display:inline-flex; align-items:center; gap:7px; }

.hdr{ position:sticky; top:0; z-index:90; background:rgba(255,255,255,.94); backdrop-filter:blur(12px); -webkit-backdrop-filter:blur(12px); border-bottom:1px solid var(--line); }
.hdr-in{ display:flex; align-items:center; gap:24px; height:78px; }
.brand{ display:flex; align-items:center; gap:11px; flex-shrink:0; }
.brand img{ height:40px; width:auto; }
.brand-txt{ display:flex; align-items:baseline; font-family:var(--head); font-weight:700; font-size:21px; letter-spacing:-.02em; }
.brand-txt .b1{ color:var(--ink); }
.brand-txt .b2{ color:var(--brand); }
.brand-sub{
  font-family:var(--head); font-size:10px; font-weight:600; letter-spacing:.16em; text-transform:uppercase;
  color:#fff; background:var(--brand); padding:3px 8px; border-radius:5px; align-self:center;
}

.nav{ display:flex; gap:2px; margin-left:8px; }
.nav a{
  padding:9px 14px; border-radius:8px; font-size:14.5px; font-weight:500; color:var(--ink-2);
  transition:color .16s ease, background .16s ease;
}
.nav a:hover{ color:var(--brand); background:var(--brand-soft); }
.nav a.is-active{ color:var(--brand); background:var(--brand-soft); font-weight:600; }

.hdr-act{ margin-left:auto; display:flex; align-items:center; gap:12px; }
.status-pill{
  display:inline-flex; align-items:center; gap:8px; padding:7px 14px; border-radius:100px;
  background:rgba(18,168,122,.1); color:#0B7A57; font-size:12.5px; font-weight:600; white-space:nowrap;
}
.dot{ width:7px; height:7px; border-radius:50%; background:var(--ok); box-shadow:0 0 0 0 rgba(18,168,122,.5); animation:ping 2.4s infinite; }
@keyframes ping{ 70%{ box-shadow:0 0 0 8px rgba(18,168,122,0);} 100%{ box-shadow:0 0 0 0 rgba(18,168,122,0);} }

.burger{ display:none; width:44px; height:44px; border:1px solid var(--line-2); border-radius:var(--r-s); align-items:center; justify-content:center; }
.burger span{ display:block; width:18px; height:2px; background:var(--ink); position:relative; border-radius:2px; }
.burger span::before,.burger span::after{ content:""; position:absolute; left:0; width:18px; height:2px; background:var(--ink); border-radius:2px; }
.burger span::before{ top:-6px; } .burger span::after{ top:6px; }

.mob{ display:none; border-top:1px solid var(--line); background:#fff; padding:12px var(--gut) 22px; }
.mob.is-open{ display:block; }
.mob a{ display:block; padding:13px 4px; border-bottom:1px solid var(--line); font-size:15.5px; font-weight:500; color:var(--ink-2); }
.mob .btn{ margin-top:16px; border-bottom:0; }

/* ---------- Hero ---------- */
.hero{ position:relative; padding:74px 0 78px; background:linear-gradient(170deg,#F7FAFF 0%,#FFFFFF 62%); overflow:hidden; }
.hero::before{
  content:""; position:absolute; width:640px; height:640px; border-radius:50%;
  top:-300px; right:-190px; background:radial-gradient(circle, rgba(11,99,229,.13), transparent 68%);
}
.hero::after{
  content:""; position:absolute; width:420px; height:420px; border-radius:50%;
  bottom:-240px; left:-140px; background:radial-gradient(circle, rgba(255,122,47,.10), transparent 68%);
}
.hero-grid{ position:relative; z-index:2; display:grid; grid-template-columns:1.05fr .95fr; gap:56px; align-items:center; }
.hero h1 .hl{ color:var(--brand); position:relative; white-space:nowrap; }
.hero h1 .hl::after{
  content:""; position:absolute; left:0; right:0; bottom:4px; height:9px;
  background:var(--accent); opacity:.22; border-radius:3px; z-index:-1;
}
.hero-trust{ display:flex; flex-wrap:wrap; gap:22px; margin-top:30px; }
.hero-trust div{ display:flex; align-items:center; gap:9px; font-size:14px; color:var(--muted); font-weight:500; }
.hero-trust svg{ color:var(--ok); flex-shrink:0; }

/* ---------- Search ---------- */
.searchbox{ position:relative; margin-top:30px; max-width:540px; }
.searchbox input{
  width:100%; padding:17px 20px 17px 50px; border-radius:100px;
  background:#fff; border:2px solid var(--line-2); font-size:15px;
  box-shadow:var(--shadow-s); transition:border-color .18s ease, box-shadow .18s ease;
}
.searchbox input::placeholder{ color:var(--muted-2); }
.searchbox input:focus{ border-color:var(--brand); box-shadow:0 0 0 4px rgba(11,99,229,.1); outline:none; }
.searchbox .s-ico{ position:absolute; left:20px; top:50%; transform:translateY(-50%); color:var(--muted-2); pointer-events:none; }
.searchbox .s-btn{ position:absolute; right:6px; top:50%; transform:translateY(-50%); }
.searchbox--wide{ max-width:100%; margin-top:0; }
.searchbox--wide input{ padding-right:130px; }
@media (max-width:560px){
  .searchbox .s-btn{ display:none; }
  .searchbox--wide input{ padding-right:20px; }
}

.suggest{
  position:absolute; top:calc(100% + 10px); left:0; right:0; z-index:50;
  background:#fff; border:1px solid var(--line); border-radius:var(--r-m);
  padding:7px; display:none; max-height:320px; overflow:auto; box-shadow:var(--shadow-l);
}
.suggest.is-open{ display:block; }
.suggest a{ display:block; padding:12px 14px; border-radius:9px; font-size:14.5px; color:var(--ink-2); }
.suggest a:hover{ background:var(--brand-soft); color:var(--brand); }
.suggest a em{ display:block; font-style:normal; font-size:11.5px; color:var(--muted-2); margin-top:2px; font-weight:500; }
.suggest .empty{ padding:16px; color:var(--muted); font-size:14px; }

/* ---------- Coverage card (signature) ---------- */
.coverage{ background:#fff; border:1px solid var(--line); border-radius:var(--r-l); padding:26px; box-shadow:var(--shadow-l); }
.cov-top{ display:flex; align-items:center; justify-content:space-between; gap:14px; margin-bottom:22px; flex-wrap:wrap; }
.cov-top h3{ font-size:16px; }
.cov-clock{ font-family:var(--mono); font-size:13.5px; font-weight:500; color:var(--brand); background:var(--brand-soft); padding:5px 12px; border-radius:100px; }
.cov-body{ position:relative; }
.daystrip{ display:grid; grid-template-columns:repeat(24,1fr); gap:2px; margin-bottom:12px; }
.daystrip i{ height:6px; border-radius:3px; background:#DCE6F2; }
.daystrip i.lit{ background:linear-gradient(180deg,#FFC178,var(--accent)); }

.desk{ margin-bottom:11px; }
.desk-lbl{ display:flex; align-items:center; justify-content:space-between; gap:10px; margin-bottom:6px; }
.desk-lbl span{ font-size:12.5px; font-weight:600; color:var(--ink-2); }
.desk-lbl b{ font-family:var(--mono); font-size:11.5px; font-weight:500; color:var(--muted-2); }
.desk-track{ display:grid; grid-template-columns:repeat(24,1fr); gap:2px; height:24px; }
.desk-track u{ height:24px; border-radius:5px; background:#EEF3F9; text-decoration:none; }
.desk-track u.on{ background:rgba(11,99,229,.22); }
.desk-track u.now{ background:var(--brand); box-shadow:0 3px 10px rgba(11,99,229,.4); }

.nowline{ position:absolute; top:0; bottom:26px; width:2px; background:var(--accent); border-radius:2px; transition:left .6s ease; }
.nowline b{
  position:absolute; top:-9px; left:50%; transform:translateX(-50%);
  font-family:var(--mono); font-size:10px; font-weight:500; background:var(--accent); color:#fff;
  padding:2px 6px; border-radius:4px; white-space:nowrap;
}
.cov-axis{ display:flex; justify-content:space-between; margin-top:9px; }
.cov-axis span{ font-family:var(--mono); font-size:10.5px; color:var(--muted-2); }
.cov-foot{ display:grid; grid-template-columns:repeat(3,1fr); gap:12px; margin-top:22px; padding-top:20px; border-top:1px solid var(--line); }
.cov-foot b{ display:block; font-family:var(--head); font-size:20px; font-weight:600; color:var(--ink); }
.cov-foot span{ font-size:11.5px; color:var(--muted-2); font-weight:500; }

/* ---------- Marquee ---------- */
.marquee{ padding:26px 0; border-top:1px solid var(--line); border-bottom:1px solid var(--line); background:#fff; overflow:hidden; }
.marquee-lbl{ text-align:center; font-size:12.5px; font-weight:600; letter-spacing:.13em; text-transform:uppercase; color:var(--muted-2); margin:0 0 18px; }
.marquee-vp{ position:relative; mask-image:linear-gradient(90deg,transparent,#000 10%,#000 90%,transparent); -webkit-mask-image:linear-gradient(90deg,transparent,#000 10%,#000 90%,transparent); }
.marquee-run{ display:flex; gap:12px; width:max-content; animation:slide 36s linear infinite; }
.marquee-vp:hover .marquee-run{ animation-play-state:paused; }
@keyframes slide{ to{ transform:translateX(-50%); } }
.chip{
  display:inline-flex; align-items:center; gap:11px;
  padding:9px 20px 9px 10px; border:1px solid var(--line); border-radius:100px;
  font-size:14px; font-weight:500; color:var(--ink-2); background:#fff;
  white-space:nowrap; box-shadow:var(--shadow-s);
  transition:border-color .18s ease, transform .18s ease;
}
.chip:hover{ border-color:var(--tc, var(--brand)); transform:translateY(-2px); }
.chip-ico{
  width:32px; height:32px; border-radius:50%; flex-shrink:0;
  display:inline-flex; align-items:center; justify-content:center;
  color:var(--tc, var(--brand));
  background:color-mix(in srgb, var(--tc, #0B63E5) 12%, #fff);
}
/* Fallback for browsers without color-mix */
@supports not (background: color-mix(in srgb, red 10%, white)){
  .chip-ico{ background:var(--bg-soft); }
}

/* ---------- Stats ---------- */
.stats{ display:grid; grid-template-columns:repeat(4,1fr); gap:16px; }
.stat{ background:#fff; border:1px solid var(--line); border-radius:var(--r-m); padding:28px 24px; text-align:center; box-shadow:var(--shadow-s); }
.stat b{ display:block; font-family:var(--head); font-size:clamp(1.9rem,3.4vw,2.5rem); font-weight:700; color:var(--brand); letter-spacing:-.03em; line-height:1.1; }
.stat span{ font-size:13.5px; color:var(--muted); font-weight:500; }

/* ---------- Cards ---------- */
.cards{ display:grid; grid-template-columns:repeat(3,1fr); gap:22px; }
.card{
  background:#fff; border:1px solid var(--line); border-radius:var(--r-m); padding:30px;
  box-shadow:var(--shadow-s); transition:transform .2s ease, box-shadow .2s ease, border-color .2s ease;
  display:flex; flex-direction:column;
}
.card:hover{ transform:translateY(-5px); box-shadow:var(--shadow-m); border-color:var(--brand); }
.card-ico{
  width:52px; height:52px; border-radius:14px; display:flex; align-items:center; justify-content:center;
  background:var(--brand-soft); color:var(--brand); margin-bottom:20px; transition:background .2s ease, color .2s ease;
}
.card:hover .card-ico{ background:var(--brand); color:#fff; }
.card h3{ font-size:18px; margin-bottom:10px; }
.card p{ color:var(--muted); font-size:14.5px; margin:0 0 18px; }
.card ul{ margin:0 0 20px; padding:0; list-style:none; }
.card li{ color:var(--ink-2); font-size:14px; padding-left:26px; position:relative; margin-bottom:8px; }
.card li::before{
  content:""; position:absolute; left:0; top:7px; width:16px; height:16px; border-radius:50%;
  background:var(--brand-soft) url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='10' height='10' viewBox='0 0 24 24' fill='none' stroke='%230B63E5' stroke-width='3.5' stroke-linecap='round' stroke-linejoin='round'><path d='M20 6L9 17l-5-5'/></svg>") center/10px no-repeat;
}
.card-link{ margin-top:auto; display:inline-flex; align-items:center; gap:8px; font-family:var(--head); font-weight:600; font-size:14px; color:var(--brand); }
.card-link svg{ transition:transform .2s ease; }
.card:hover .card-link svg{ transform:translateX(4px); }

/* ---------- Knowledge base ---------- */
.kb-tabs{ display:flex; flex-wrap:wrap; gap:9px; margin-bottom:30px; }
.tab{
  display:inline-flex; align-items:center; cursor:pointer;
  padding:9px 18px; border-radius:100px; border:1px solid var(--line-2); background:#fff;
  font-size:13.5px; font-weight:500; color:var(--ink-2); line-height:1.4;
  transition:all .16s ease;
}
.tab:hover{ border-color:var(--brand); color:var(--brand); }
.tab.is-on{ background:var(--brand); border-color:var(--brand); color:#fff; font-weight:600; }

.articles{ display:grid; grid-template-columns:repeat(3,1fr); gap:20px; }
.article{
  background:#fff; border:1px solid var(--line); border-radius:var(--r-m); padding:24px;
  box-shadow:var(--shadow-s); transition:transform .18s ease, box-shadow .18s ease, border-color .18s ease;
}
.article:hover{ transform:translateY(-4px); box-shadow:var(--shadow-m); border-color:var(--brand); }
.article-meta{ display:flex; align-items:center; gap:10px; margin-bottom:13px; }
.article-cat{ font-size:11.5px; font-weight:600; letter-spacing:.05em; text-transform:uppercase; color:var(--brand); background:var(--brand-soft); padding:4px 10px; border-radius:100px; }
.article-read{ font-size:12.5px; color:var(--muted-2); }
.article h4{ font-size:16px; line-height:1.42; margin-bottom:9px; }
.article p{ margin:0; color:var(--muted); font-size:13.5px; }
.kb-none{ grid-column:1/-1; text-align:center; padding:56px 24px; border:2px dashed var(--line-2); border-radius:var(--r-m); }
.kb-none b{ display:block; font-family:var(--head); font-size:19px; margin-bottom:8px; }
.kb-none p{ color:var(--muted); margin:0 0 18px; }

/* ---------- Plans ---------- */
.plans{ display:grid; grid-template-columns:repeat(4,1fr); gap:20px; align-items:stretch; }
.plan{
  background:#fff; border:1px solid var(--line); border-radius:var(--r-l); padding:32px 26px;
  display:flex; flex-direction:column; box-shadow:var(--shadow-s); position:relative;
  transition:transform .2s ease, box-shadow .2s ease;
}
.plan:hover{ transform:translateY(-5px); box-shadow:var(--shadow-m); }
.plan.is-hot{ border:2px solid var(--brand); box-shadow:var(--shadow-m); }
.plan-flag{
  position:absolute; top:-13px; left:50%; transform:translateX(-50%);
  background:var(--accent); color:#fff; font-family:var(--head); font-size:11.5px; font-weight:600;
  letter-spacing:.08em; text-transform:uppercase; padding:5px 16px; border-radius:100px; white-space:nowrap;
}
.plan-tag{ font-size:12.5px; font-weight:600; letter-spacing:.08em; text-transform:uppercase; color:var(--muted-2); margin-bottom:10px; }
.plan h3{ font-size:21px; margin-bottom:10px; }
.plan-note{ color:var(--muted); font-size:13.5px; margin:0 0 20px; min-height:44px; }
.plan-price{ font-family:var(--head); font-size:2.4rem; font-weight:700; color:var(--ink); letter-spacing:-.03em; line-height:1; }
.plan-per{ display:block; font-size:13px; color:var(--muted-2); margin:6px 0 24px; }
.plan ul{ list-style:none; margin:0 0 26px; padding:0; flex:1; }
.plan li{ font-size:14px; color:var(--ink-2); padding-left:26px; position:relative; margin-bottom:11px; line-height:1.5; }
.plan li::before{
  content:""; position:absolute; left:0; top:5px; width:17px; height:17px; border-radius:50%;
  background:var(--brand) url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='11' height='11' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='4' stroke-linecap='round' stroke-linejoin='round'><path d='M20 6L9 17l-5-5'/></svg>") center/11px no-repeat;
}

/* ---------- Table ---------- */
.table-wrap{ background:#fff; border:1px solid var(--line); border-radius:var(--r-m); overflow:hidden; box-shadow:var(--shadow-s); }
.table-scroll{ overflow-x:auto; }
table{ width:100%; border-collapse:collapse; min-width:700px; }
thead th{
  text-align:left; padding:17px 22px; font-family:var(--head); font-size:12.5px; font-weight:600;
  letter-spacing:.08em; text-transform:uppercase; color:var(--muted); background:var(--bg-soft);
  border-bottom:1px solid var(--line);
}
tbody td{ padding:19px 22px; border-bottom:1px solid var(--line); font-size:14.5px; color:var(--muted); vertical-align:middle; }
tbody tr:last-child td{ border-bottom:0; }
tbody tr:hover td{ background:#FAFCFF; }
.sev{ display:inline-flex; align-items:center; gap:9px; font-family:var(--head); font-weight:600; color:var(--ink); font-size:14px; white-space:nowrap; }
.sev i{ width:9px; height:9px; border-radius:50%; flex-shrink:0; }
.sev-P1 i{ background:var(--danger); } .sev-P2 i{ background:var(--warn); }
.sev-P3 i{ background:var(--brand); }  .sev-P4 i{ background:var(--muted-2); }
.cell-mono{ font-family:var(--mono); font-size:13.5px; color:var(--ink); font-weight:500; }

/* ---------- Portal preview ---------- */
.split{ display:grid; grid-template-columns:1fr 1fr; gap:52px; align-items:center; }
.dash{ background:#fff; border:1px solid var(--line); border-radius:var(--r-l); overflow:hidden; box-shadow:var(--shadow-l); }
.dash-bar{ display:flex; align-items:center; gap:8px; padding:14px 18px; background:var(--bg-soft); border-bottom:1px solid var(--line); }
.dash-bar i{ width:10px; height:10px; border-radius:50%; background:var(--line-2); }
.dash-bar span{ font-family:var(--mono); font-size:11.5px; color:var(--muted-2); margin-left:10px; }
.dash-body{ padding:22px; }
.dash-kpis{ display:grid; grid-template-columns:repeat(4,1fr); gap:11px; margin-bottom:20px; }
.kpi{ background:var(--bg-soft); border-radius:11px; padding:14px; text-align:center; }
.kpi b{ display:block; font-family:var(--head); font-size:20px; font-weight:700; color:var(--brand); }
.kpi span{ font-size:11px; color:var(--muted-2); font-weight:500; }
.tickets-box{ border:1px solid var(--line); border-radius:11px; overflow:hidden; }
.tickets-h{ padding:12px 16px; background:var(--bg-soft); border-bottom:1px solid var(--line); font-family:var(--head); font-size:12px; font-weight:600; letter-spacing:.08em; text-transform:uppercase; color:var(--muted); }
.tickets-row{ display:flex; align-items:center; gap:13px; padding:13px 16px; border-bottom:1px solid var(--line); font-size:13.5px; }
.tickets-row:last-child{ border-bottom:0; }
.t-id{ font-family:var(--mono); font-size:12px; color:var(--muted-2); flex-shrink:0; }
.t-title{ flex:1; color:var(--ink-2); overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.pill{ font-size:11.5px; font-weight:600; padding:4px 11px; border-radius:100px; white-space:nowrap; flex-shrink:0; }
.pill-open{ background:var(--accent-soft); color:#C4560F; }
.pill-done{ background:rgba(18,168,122,.12); color:#0B7A57; }
.pill-wait{ background:var(--brand-soft); color:var(--brand); }

/* ---------- Forms ---------- */
.form-card{ background:#fff; border:1px solid var(--line); border-radius:var(--r-l); padding:34px; box-shadow:var(--shadow-m); }
.form-row{ display:grid; grid-template-columns:1fr 1fr; gap:18px; }
.field{ margin-bottom:20px; }
.field label{ display:block; font-family:var(--head); font-size:13.5px; font-weight:600; color:var(--ink); margin-bottom:8px; }
.field label .req{ color:var(--danger); }
.field input,.field select,.field textarea{
  width:100%; padding:14px 16px; border-radius:var(--r-s); background:#fff;
  border:2px solid var(--line-2); font-size:15px;
  transition:border-color .16s ease, box-shadow .16s ease;
}
.field input:focus,.field select:focus,.field textarea:focus{ border-color:var(--brand); box-shadow:0 0 0 4px rgba(11,99,229,.1); outline:none; }
.field textarea{ resize:vertical; min-height:130px; }
.field select{
  appearance:none; -webkit-appearance:none; cursor:pointer;
  background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='none' stroke='%235E7085' stroke-width='2.5' stroke-linecap='round'><path d='M2 4l4 4 4-4'/></svg>");
  background-repeat:no-repeat; background-position:right 16px center;
}
.field .hint{ font-size:12.5px; color:var(--muted-2); margin:7px 0 0; }
.field.has-error input,.field.has-error select,.field.has-error textarea{ border-color:var(--danger); }
.field .err{ color:var(--danger); font-size:12.5px; margin:6px 0 0; font-weight:500; }
.hp{ position:absolute; left:-9999px; opacity:0; height:0; width:0; }

.alert{ border-radius:var(--r-m); padding:20px 24px; margin-bottom:26px; font-size:14.5px; }
.alert-bad{ background:#FDECEE; border:1px solid #F5C2C9; color:#9B2130; }
.alert-good{ background:#E8F8F2; border:1px solid #A9E3CE; color:#0B6E50; }
.alert b{ display:block; font-family:var(--head); margin-bottom:5px; font-size:15.5px; }
.alert ul{ margin:8px 0 0; padding-left:20px; }

.success{ text-align:center; padding:56px 32px; background:#fff; border:1px solid var(--line); border-radius:var(--r-l); box-shadow:var(--shadow-m); }
.success-mark{ width:76px; height:76px; border-radius:50%; background:rgba(18,168,122,.12); color:var(--ok); display:flex; align-items:center; justify-content:center; margin:0 auto 22px; }
.ticket-ref{ display:inline-block; font-family:var(--mono); font-size:19px; font-weight:500; background:var(--brand-soft); color:var(--brand); padding:11px 26px; border-radius:100px; margin:18px 0 8px; }

/* ---------- Steps ---------- */
.steps{ display:grid; grid-template-columns:repeat(3,1fr); gap:22px; counter-reset:st; }
.step{ background:#fff; border:1px solid var(--line); border-radius:var(--r-m); padding:30px; counter-increment:st; box-shadow:var(--shadow-s); }
.step::before{
  content:counter(st); display:flex; align-items:center; justify-content:center;
  width:44px; height:44px; border-radius:50%; background:var(--brand); color:#fff;
  font-family:var(--head); font-weight:700; font-size:17px; margin-bottom:18px;
}
.step h3{ font-size:17.5px; margin-bottom:9px; }
.step p{ margin:0; color:var(--muted); font-size:14.5px; }

/* ---------- FAQ ---------- */
.faqs{ max-width:860px; margin-inline:auto; }
.faq{ background:#fff; border:1px solid var(--line); border-radius:var(--r-m); margin-bottom:13px; box-shadow:var(--shadow-s); overflow:hidden; transition:border-color .2s ease; }
.faq.is-open{ border-color:var(--brand); }
.faq-q{ width:100%; display:flex; align-items:flex-start; justify-content:space-between; gap:22px; padding:22px 26px; text-align:left; font-family:var(--head); font-size:16.5px; font-weight:600; color:var(--ink); }
.faq-q i{
  font-style:normal; flex-shrink:0; width:28px; height:28px; border-radius:50%;
  background:var(--brand-soft); color:var(--brand); display:flex; align-items:center; justify-content:center;
  font-size:18px; font-weight:400; line-height:1; transition:transform .25s ease, background .25s ease, color .25s ease;
}
.faq.is-open .faq-q i{ transform:rotate(45deg); background:var(--brand); color:#fff; }
.faq-a{ max-height:0; overflow:hidden; transition:max-height .3s ease; }
.faq.is-open .faq-a{ max-height:400px; }
.faq-a p{ margin:0; padding:0 70px 24px 26px; color:var(--muted); font-size:14.5px; }

/* ---------- Emergency ---------- */
.sos{
  background:linear-gradient(130deg,#FFF6F0,#FFFBF7); border:2px solid #FFD9BF;
  border-radius:var(--r-l); padding:40px; display:grid; grid-template-columns:1fr auto; gap:36px; align-items:center;
}
.sos .eyebrow{ color:var(--accent); }
.sos p{ color:var(--muted); margin:10px 0 0; max-width:56ch; }
.sos-actions{ display:flex; flex-direction:column; gap:11px; min-width:265px; }
.sos-line{
  display:flex; align-items:center; gap:13px; padding:15px 20px; border-radius:var(--r-s);
  background:#fff; border:1px solid var(--line); font-family:var(--mono); font-size:14px; font-weight:500;
  transition:border-color .18s ease, transform .18s ease, box-shadow .18s ease;
}
.sos-line:hover{ border-color:var(--accent); transform:translateX(4px); box-shadow:var(--shadow-s); }
.sos-line svg{ color:var(--accent); flex-shrink:0; }

/* ---------- CTA ---------- */
.cta{
  background:linear-gradient(130deg,var(--brand),#1478FF 55%,#00A9D6);
  border-radius:var(--r-l); padding:70px 40px; text-align:center; color:#fff; position:relative; overflow:hidden;
}
.cta::before{ content:""; position:absolute; width:420px; height:420px; border-radius:50%; top:-220px; right:-120px; background:rgba(255,255,255,.1); }
.cta > *{ position:relative; z-index:2; }
.cta h2{ color:#fff; }
.cta .eyebrow{ color:rgba(255,255,255,.85); justify-content:center; }
.cta .lede{ color:rgba(255,255,255,.9); margin-inline:auto; }
.cta .btn-primary{ background:#fff; color:var(--brand); box-shadow:0 8px 22px rgba(0,0,0,.16); }
.cta .btn-primary:hover{ background:#F0F5FF; }
.cta .btn-outline{ background:transparent; border-color:rgba(255,255,255,.5); color:#fff; }
.cta .btn-outline:hover{ border-color:#fff; background:rgba(255,255,255,.1); }

/* ---------- Footer ---------- */
.ftr{ background:var(--bg-deep); color:#B4C4D8; padding:64px 0 0; }
.ftr-grid{ display:grid; grid-template-columns:1.7fr 1fr 1fr 1.1fr; gap:44px; padding-bottom:48px; }
.ftr .brand-txt .b1{ color:#fff; }
.ftr .brand-txt .b2{ color:#7FB0FF; }
.ftr-about p{ font-size:14.5px; margin:18px 0 22px; max-width:38ch; color:#98AABF; }
.ftr-contact a{ display:flex; align-items:center; gap:11px; font-size:14px; margin-bottom:11px; color:#B4C4D8; transition:color .16s ease; }
.ftr-contact a:hover{ color:#fff; }
.ftr-contact svg{ color:#7FB0FF; flex-shrink:0; }
.ftr-col h4{ font-family:var(--head); font-size:15px; font-weight:600; color:#fff; margin-bottom:18px; }
.ftr-col a{ display:block; font-size:14.5px; padding:6px 0; color:#98AABF; transition:color .16s ease, padding-left .16s ease; }
.ftr-col a:hover{ color:#fff; padding-left:5px; }
.ftr-bot{ border-top:1px solid rgba(255,255,255,.1); padding:24px 0; display:flex; justify-content:space-between; gap:18px; flex-wrap:wrap; }
.ftr-bot p{ margin:0; font-size:13.5px; color:#8496A9; }
.ftr-bot nav{ display:flex; gap:22px; flex-wrap:wrap; }
.ftr-bot nav a{ font-size:13.5px; color:#8496A9; }
.ftr-bot nav a:hover{ color:#fff; }

/* ---------- Page banner (inner pages) ---------- */
.pagehead{ background:linear-gradient(170deg,#F7FAFF,#FFFFFF); border-bottom:1px solid var(--line); padding:52px 0 46px; }
.crumbs{ display:flex; align-items:center; gap:9px; font-size:13.5px; color:var(--muted-2); margin-bottom:14px; }
.crumbs a:hover{ color:var(--brand); }

/* ---------- Floating WhatsApp ---------- */
.wa-float{
  position:fixed; right:22px; bottom:22px; z-index:80; width:58px; height:58px; border-radius:50%;
  background:#25D366; color:#fff; display:flex; align-items:center; justify-content:center;
  box-shadow:0 10px 28px rgba(37,211,102,.42); transition:transform .2s ease;
}
.wa-float:hover{ transform:scale(1.09); }

/* ---------- Reveal ---------- */
.reveal{ opacity:0; transform:translateY(26px); transition:opacity .6s ease, transform .6s ease; }
.reveal.is-in{ opacity:1; transform:none; }

/* ---------- Responsive ---------- */
@media (max-width:1040px){
  .nav{ display:none; }
  .burger{ display:flex; }
  .status-pill{ display:none; }
  .hdr-act .btn{ display:none; }
  .hero-grid,.split{ grid-template-columns:1fr; gap:44px; }
  .plans{ grid-template-columns:repeat(2,1fr); }
  .cards,.articles,.steps{ grid-template-columns:repeat(2,1fr); }
  .ftr-grid{ grid-template-columns:1fr 1fr; gap:34px; }
  .topbar-links span:first-child{ display:none; }
}
@media (max-width:760px){
  :root{ --gut:18px; }
  .band{ padding:60px 0; }
  .band--tight{ padding:46px 0; }
  .hero{ padding:48px 0 54px; }
  .stats{ grid-template-columns:repeat(2,1fr); }
  .cards,.articles,.steps,.plans{ grid-template-columns:1fr; }
  .form-row{ grid-template-columns:1fr; gap:0; }
  .sos{ grid-template-columns:1fr; padding:28px; }
  .sos-actions{ min-width:0; }
  .dash-kpis{ grid-template-columns:repeat(2,1fr); }
  .cov-foot{ grid-template-columns:1fr; gap:14px; text-align:left; }
  .cta{ padding:52px 24px; }
  .ftr-grid{ grid-template-columns:1fr; }
  .form-card{ padding:24px; }
  .faq-q{ padding:18px 20px; font-size:15.5px; }
  .faq-a p{ padding:0 20px 20px; }
  .topbar-in{ justify-content:center; }
  .brand img{ height:34px; }
}
@media (prefers-reduced-motion:reduce){
  *{ animation-duration:.001ms !important; animation-iteration-count:1 !important; transition-duration:.001ms !important; }
  html{ scroll-behavior:auto; }
  .reveal{ opacity:1; transform:none; }
}